Due to the nature of the digital products we do not issue refunds for the digital products once an order is confirmed and a product is sent. We can issue a refund if there is a technical problem and we can’t help you to resolve the matter, or if there was a misrepresentation in the product description. Make sure to check the software requirements before you make the purchase.
If you're unsure, reach out to firstname.lastname@example.org
There is no obligation to provide a refund or credit in the following situations:
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.